The AI workforce

AI Team Members for fitness, wellness, and physical therapy franchises.

Not one faceless bot with a queue. A named roster, each with a clear job, a scope you set, and an outcome you can check—working the same way at every location in your system.

Six roles you can staff separatelyOne standard across locationsHuman handoff whenever you decide

Meet the roster

Pick a team member and watch the work they do.

J

June Alvarez

Lead Response Specialist

Fitness & wellness

On shift

Picks up every new inquiry in seconds, asks the two questions that matter, and offers a real time to come in.

New inquiriesGoal questionsIntro bookings
Hi Priya, June here from Ironline. Thanks for asking about our evening classes—would a free intro session help?
Maybe. I’m only free before work.
Tuesday at 6:15am is open. Want me to hold it?
Intro booked for Tuesday at 6:15am.

Outcome on this thread

Intro booked

Built for how each vertical actually runs

Same roster, tuned to the way each franchise loses revenue.

Fitness studios & gyms

What leaks: After-hours leads, cancelled classes, and members who quietly drift away.

Who’s on it: June, Marcus, Priya, and Dana cover the loop from first question to next attendance.

Wellness & spa

What leaks: No-show appointments, missed rebooking windows, and unanswered pricing questions.

Who’s on it: Marcus, Priya, and Dana keep rooms, tables, and calendars full without extra staff.

Physical therapy & rehab

What leaks: Missed reminders, unfinished intake paperwork, and patients with questions between visits.

Who’s on it: Elena and Dana handle scheduling and admin; your clinicians keep every clinical decision.

Onboarding

How a team member joins your franchise.

Most operators start with one role at one location, see the outcomes, then roll the rest out across the system.

01

Learn your operation

Services, pricing, hours, locations, and policies are loaded before a single message goes out.

02

Agree the guardrails

You decide the tone, what may be promised, refund limits, and exactly when a person takes over.

03

Start with one location

One franchise runs the roster first, so the playbook is proven before it goes network-wide.

04

Report, then expand

Weekly outcomes show what worked. New locations inherit the same roster on day one.

When a team member needs a human.

The roster is dependable because the limits are written down before day one, not discovered later.

  • Clinical advice, diagnosis, or treatment changes go to your licensed team—always.
  • A frustrated member is handed off with the full thread and a clear next step.
  • Refunds, cancellations, or promises above the limits you set wait for approval.
  • Every conversation is logged, so nothing depends on who happened to be working.

Want the roster mapped to your locations?

Book a demo

Put a name to the work your front desk never gets to.

Tell us how your fitness, wellness, or physical therapy franchise runs and we’ll show you which team members to hire first.

Book a demo